CLIENT PROJECT

Scrabster Harbour Trust, IT Support & Systems

A typical Client contracted IT support service.

Intro

Scrabster Harbour Trust operates a multi-purpose port on the North coast of Scotland. Scrabster is a key hub of economic activity in the region, catering for a wide variety of sectors such as oil and gas, renewables, fishing and cruise ships. The harbour offers extensive facilities, with 24/7, 365 days a year access to the port. Scrabster Harbour possesses a strong local supply chain and is one of the UK’s top whitefish and shellfish landing ports.

Following on from our existing relationship (providing digital marketing services for the client since 1998), Navertech took over the IT Support & Servicing contract in 2014.  Due to the fact the harbour trust operates on a 24/7/365 basis, Navertech provide both business and out of hours support to the client, meaning no matter when an IT issue may occur, they have a suitable level of support available.

Several IT systems have been implemented including CCTV, Wi-Fi, broadband connectivity, enterprise level firewall distribution, software and databases, in addition to critical business services such as Email Security & Continuity.   In 2016 Navertech migrated the entire organisation from on-premises to Office 365, working to a tight schedule.

Scrabster also benefit from our bespoke Network Monitoring service, which allows the IT team to identify issues and undertake pro-active maintenance, sometimes before the client realises there has been a problem.

Technologies

IT Support; Cyber Security; Hardware; Software; CCTV; Wi-Fi

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